FAQs

Box office is open one hour before show time and can be reached by phone Monday through Friday M-F 9a-4p (closed 1-2pm) at +1 (609) 466-1964, or by email at BoxOffice@HopewellTheater.com

Hopewell Theater has assisted listening devices available upon request at the box office for deaf or hearing impaired. Closed captioning is available on films that provide them. To find out if your film includes closed captioning, please inquire at the box office at least 15 minutes before the film program starts, or call/email ahead of time. Phone: +1 (609) 466-1964. Email: BoxOffice@HopewellTheater.com

Entrances: The main lobby entrance is wheelchair accessible, along with the theater entrance to seating areas. Seating: There are four spaces for wheelchair seating at the back of the theater, left, right and center sections. Restrooms: Two wheelchair accessible restrooms are located in the lobby. Parking: There is a loading zone parking spot next door to the theater, in front of the Post Office for those who need to be dropped off.

Want us to consider showing your film as part of our program? Please click Contact.

All areas of the Hopewell Theater accommodate dining except for the second and third rows of fixed seating on the left and right, and second row of fixed seating in the center. Click here to see Hopewell Theater’s seat map with seat types indicated.

At this time, concessions will be open for bottled beverages, packaged snacks, candy, and fresh popcorn available to purchase via mobile phone prior to the start of the performance.

We do not serve alcohol, wine or beer.

In an effort to reduce HT's use of plastics and lessen our negative impact on the environment, we have discontinued use of disposable plastic drinkware for cold beverages at our film and live events. Hopewell Theater currently offers a stemless souvenir glass for sale at concessions. We encourage our Patrons to bring their favorite glasses or mugs as well.

We do not allow outside food or non-alcoholic beverages. Coolers or cases of outside beverages and bags over one cubic foot are prohibited. We reserve the right to inspect the contents all bags brought into the theater. Please call our box office at 609-466-1964 for more information.

Our concession menu often features some locally made and organic items, as well as vegan and gluten-free options. Please call the box office to confirm options available on the menu.

At this time, we do not offer student or senior discounts. Visit our membership page here to learn about how you can receive waived ticket fees.

Free parking can be found on the street in front of the theater. See attached maps for additional parking.

The Theater features a projector and a state-of-the-art surround sound system. The Hopewell Theater features state-of-the-art theater technology unlimited possibilities when it comes to the lighting the space. With a newly updated system of color-changing LEDs and top of the line programming options, there are endless possibilities for lighting, from theatrical performances to presentations. Custom tailored to the size and acoustics of the venue, the new state of the art sound system at Hopewell Theater provides smooth and even audio coverage for every seat in the venue. The professional digital audio system was installed with flexibility in mind, and is well suited for a range of events, from sound effects for theatrical presentations to live sound reinforcement for musical acts. And the new sound system doesn’t stop in the theatre auditorium – speakers in the lobby, bathrooms and the second-floor lounge, ensure that even if you have to leave your seat, you’ll never miss a note! To check out our full tech specs, please click here.

There are no ticket fees applied to tickets purchased in person at our Box Office. As a member-benefit, HT will also waive Members’ ticketing fees on phone orders.

For a live music or event ticket purchased online or by phone, each ticket will be subject to a Ticket Fee of either $3.50, $7.00, or $10.50 based on the price of the ticket:

• Tickets up to $15 are subject to a $3.50 fee.
• Tickets from $16 to $30 are subject to a $7.00 fee.
• Tickets $31 or above are subject to a $10.50 fee.

For film tickets purchased online or by phone, each ticket will be subjected to a $3.50 Ticket Fee. An optional fee of $2.00 will be added to Will Call tickets. Ticket Delivery via Print-at-Home or Mobile is free of charge. In the event that a performance is cancelled, refunds on tickets purchased will be allowed. In all instances when a ticket is refunded, only the cost of the ticket is refunded.

All sales are final. You may swap your ticket for another of equal or lessor value by calling the box office at 609-466-1964. If the ticket you're swapping for is of greater value, you must pay the difference; if of lessor value, the difference will not be refunded. In order to swap your ticket, you must present the order confirmation. In all instances when a ticket is refunded/credited, only the cost of the ticket is refunded/credited. If you are experiencing symptoms of CoVid-19 the day of an event, or have been exposed to someone who has COVID, please stay home for the safety of our staff, talent, and fellow patrons. Call the box office to discuss your options at 609-466-1964.

Hopewell Theater houses a Lost and Found, located at the Box Office, for any items left behind at our theater. Any items placed in the Lost and Found will be held for thirty-days before being donated or discarded.

To learn more about the 135-year history of the site and building, visit our History page.

To see pictures of Hopewell Theater, visit our Gallery.

Check out our News page.

and read recent press.

Our stage is yours! Learn more about hosting your private event at Hopewell Theater by visiting our Private Events page.

Check out our Restaurant page for updates, a gallery, and to sign up for our periodic restaurant e-blast.

We have taken extensive steps to ensure the safety of our patrons, with HVAC upgrades and new policies regarding masks, vaccination/testing, and temperature checks for staff, among other changes. Read more on our COVID-19 Health and Safety page.

Please note that Hopewell Theater protocols and procedures for COVID safety are subject to change based on CDC, federal, state, city, and other scientific data. Hopewell Theater reserves the right to alter safety protocols at any time and at its sole discretion including but not limited to social distancing, vaccines/testing, masks, food service limitations, venue capacity, and entrance requirements as it deems appropriate.

At Hopewell Theater, the safety of our patrons, talent, and staff is of utmost importance. We continue to stay up-to-date on local, state, and CDC health, cleanliness, and safety guidelines to include in our COVID-19 Health and Safety Plan. These guidelines are evolving and are subject to change over time. Please refer to our COVID-19 Health and Safety page.

for the most up-to-date info. Ticket buyer and members of the ticket buyer’s party agree to voluntarily waive, release, defend, indemnify and save harmless HT together with its employees, artists, and affiliates against any damages, claims, lawsuits, liabilities, attorney fees and expenses which they may sustain, be subjected to, or caused to incur should ticket buyer or members in of his/her party contract Covid-19 or any other illness or injuries related to the Covid-19 virus including death or otherwise. By visiting Hopewell Theater you voluntarily assume all risks related to exposure to COVID-19.

All public areas and common touch points will be cleaned and sanitized on a regular basis by FOH staff before, during, and after events. All HVAC equipment have high capacity AFP3000 MERV 13 filters. 400 CFM of mechanical fresh air and 600 CFM of direct fresh air are flown into all air handlers. 2 Aerus Air Scrubbers with UV Filters have been installed in the main theater air handlers.

As of January 2022, proof of the following is required by all staff, patrons and talent for entry into Hopewell Theater: a) A full COVID-19 Vaccination (both doses of Pfizer or Moderna or one shot of Johnson & Johnson with a 14 day inoculation period). b) Negative COVID-19 test. The test (PCR or Antigen) is required to be administered within 72 hours of the event date. This also applies to those with a health condition. *Patron must show proof of EITHER a full COVID-19 vaccination or negative COVID-19 test along with identification to the FOH Manager on Duty or Security Agent before entry into the building. Proof can be shown using patron's official vaccine card or negative test result, as well as the Bindle, Docket, or SmartHealth apps. Please note, Hopewell Theater does not retain private health information when verifying vaccination records and test results. Bindle safeguards COVID-19 vaccination records and test results in a secure, blockchain data locker, keeping personal health and identity information strictly private and anonymous. Please click here for more information on the Bindle app.

Masks must be worn at all times when in the building. Patrons may lower their mask to eat or drink but have to put their masks back on promptly afterwards. Patrons who have their mask off for an extended period of time (where it is clear that they are not still drinking or eating) will be asked to put their mask on. If you are unable to wear a mask due to health related complications, please contact the Box Office at 609-466-1964 before doors open on the day of the performance. We understand Governor Murphy has lifted the mask-wearing requirement in public places. However, given the uncertain and changing nature of the COVID-19 virus, we reserve the right to continue to require masks at our events for everyone's safety.* Like mass transit and airlines, which both still require masks, we bring large groups of disparate people together in close proximity for extended periods of time at our shows. Therefore, we believe we too should keep our masks on to wait and see how the virus plays out. We will revisit and reconsider this rule in a month and evaluate the state of the virus and our industry at that time. We thank you for your forbearance at this time. We are truly grateful for your patronage and support as we reemerge from the pandemic, safely, together. *Our requirement that patrons show proof of vaccination at shows remains in place as well.

Under Governor Murphy’s Executive Order, as of May 2021, Hopewell Theater is no longer required to limit the number of patrons based on a percentage capacity and no longer required to maintain 6 Feet of social distance. Hopewell Theater will sell tickets at full capacity, 180 seats. Distancing will be encouraged in the lobby and during ingress and egress.

A limited selection of Concessions items will be available for purchase via mobile phone. Concessions items will be delivered to patrons at their seat prior to the start of the show. We do not allow outside food or non-alcoholic beverages. Patrons may lower their mask to eat or drink but have to put their masks back on promptly afterwards. Please call our box office at 609-466-1964 for more information.

Only one patron/group can be allowed entry at a time and must first check in with our FOH Staff member at the door to verify vaccination or negative COVID test status. Other patrons in line must wait outside, appropriately socially distanced. Stanchions will be placed outside to guide patrons in line. Staggered exits (dismissal by row) may be required depending on size of audience per event. This will be managed by FOH Staff and Patrons would be notified at the start of the show. Patrons are not permitted to linger in the lobby after an event and will not be allowed readmittance into the building once exiting.

The Front of House Manager on Duty (MOD), in partnership with a security team member, will be the arbiter in any circumstances where anyone refuses to comply with safety policies, including: refusing to wear a mask or taking off masks for an extended period. HT reserves the right to remove patrons without reentry or refund if refusing to comply with policies.

Please notify the Front of House Manager on Duty (MOD) if you have any concerns with safety compliance during an event. You may also contact the box office for any questions or concerns prior to the event at 609-466-1964 or emailing boxoffice@hopewelltheater.com

As of May 17, 2021, New Jersey's travel advisory is no longer in effect. We encourage all patrons to still monitor their symptoms after traveling, and to not attend your event if you are experiencing any symptoms day of show.

If you have knowingly been exposed to someone with COVID-19 within 14 days of the date of your event, we ask that you please stay home. Please contact the box office for a refund or exchange your ticket for another future event. We thank you for helping to keep all other Hopewell Theater staff, patrons, and talent safe!

If you are feeling ill, experiencing symptoms of COVID-19, or have recently been exposed to someone with COVID-19. please stay home for the safety of our staff, talent, and fellow patrons. You may receive a full refund on the price of the ticket or swap your ticket for another of equal or lessor value by calling the box office at 609-466-1964. If the ticket you're swapping for is of greater value, you must pay the difference; if of lessor value, the difference will not be refunded. In order to swap your ticket, you must present the order confirmation. In all instances when a ticket is refunded, only the cost of the ticket is refunded.

Hopewell Theater is not offering outdoor or livestream concerts at this time.